FAQ
Are your mosaics handcrafted?
Our mosaics are hand cut, and each tile is 3/8 inch deep and approximately 1/3 inch wide. Each mosaic is designed and produced by a team of 4 to 10 artists. Our company employs over 240 full time artists.
All colors can be changed upon request. A onetime USD100 will be charged for all color changes.
All sizes can be modified to fit your exact locations; however some designs cannot be made smaller due to design constraints, but all mosaics can be made in a larger size.
Your order needs 8 to 21 business days to reach your home. Most mosaics are produced on request however most on-sale items are in stock.
The mosaic is supplied directly from the factory, glued to a fiber mesh backing, ensuring that each of the hand-cut marble mosaic tile remains firmly in place during shipping.
Installation of the Mosaic is carried out in a similar manner as installing standard ceramic tiles. Although there is not the need for the mosaics to be installed by a professional, we would recommend this for larger mosaics. Please refer to our installation guide for an A to Z demonstration.
We can customize any mosaic. You can send all design requests or attachments to [email protected]
We send extra replacement stones with each shipment. However if the damage is irreparable, we require an immediate picture to claim the cost of damage and replace your mosaic.
We ship via DHL, UPS, and Aramex Worldwide Delivery. We cover all the countries. For large orders, please contact us for an airfreight or sea freight quotation.
Our mosaics are made from natural colored marble so they are resistant to any weather conditions, ice, sun etc... They can be installed in swimming pools or high traffic areas. Please refer to mosaic durability and mosaic vs. weather for more information.
We use all kind of marble, granite and other natural stone. However we can use synthetic stones upon request.
We send with each mosaic a box of replacement stones.
Any tile grout can be used; it can be sanded or non sanded grout.
We offer a life time warranty on all our natural stone mosaics.
Mosaics can be installed on walls, floors, indoors, outdoors, swimming pools and wherever you might envision it.
We accept bank transfers, credit card payments, Western Union, PayPal, and Escrow.
Sealing your mosaic is strongly suggested as it will create a barrier between the stone and dirt and stains. We suggest that you enhance it too, to make the colors more vibrant. Even if a sealer is used, it will not make the mosaic totally resistant to stains. Any staining agent that comes into contact with your mosaic should be removed immediately. We recommend the Miracle Sealant Company products because they are widely considered the best available.
Sealant is easy to apply; use a sponge brush, paint brush, or roller to spread it evenly over the surface of the stone. Traffic and use will affect the need to reseal a surface. Resealing annually is a safe time frame.
Gnosis Tesserae recommends the following sealers:
511 Seal & Enhance seals your mosaics and brings the natural stone colors up, making it more vibrant.
Miraclean is a concentrated cleaner developed specifically for marble, terrazzo, granite, tile and masonry surfaces.
If required, Gnosis Tesserae can offer you to seal your mosaic when you order it, for an additional cost.
Our workshop is located in Lebanon and we have design studios in Atlanta, Miami, Toronto, Portugal, Spain, France, Italy, Switzerland, Germany, Holland, Belgium, Finland and Saudi Arabia.
